ITIL® 4 Foundation Module 1 | Key Concepts of Service Management (Free Training)
1:12:23
YouTubeKnowlathon IT Services : Training & Certifications
ITIL® 4 Foundation Module 1 | Key Concepts of Service Management (Free Training)
In this first module of the ITIL® 4 Foundation free training, learn the key concepts of service management that form the base of ITIL. Perfect for beginners and professionals looking to strengthen their ITSM knowledge. Timestamps: 00:00:00 - ITIL4 Qualification Roadmap 00:03:18 - Services 00:35:21 - Utility & Warranty 00:42:22 - Value 00:52:56 ...
660 viewsAug 29, 2024
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