Amazon is winding down its Amazon One palm recognition service as the company retreats from physical retail experiments.

Amazon Prime customers are the latest group of consumers to be targeted by scammers. Here's how to stay one step ahead of bad actors.

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

The retail giant will discontinue Amazon One at retail businesses on June 3, 2026, according to a support page. The system, ...

Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its fourth quarter ended December 31, 2025.

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

Internal Slack posts and executive memos show Amazon’s latest layoffs hit key AWS and retail teams, filling in details ...

The broader rollout, announced today (Feb. 4), marks a major milestone in Amazon’s effort to reinvent Alexa for the age of ...

Saks is moving to end its e commerce partnership with Amazon, bringing an effective close to the “Saks on Amazon” digital storefront, ...

"AI simply isn't mature enough to fully replace the expertise, empathy, and judgment that human agents provide. Relying ...

Revamped mobile app, launched for the ENTERTAINER’s 25th anniversary, features a hyper-personalized bilingual conversational Gen AI assistant to help users discover offers and plan activities ...

UPS is planning to cut up to 30,000 operational jobs this year as the package delivery company continues with its turnaround efforts and reducing the number of Amazon shipments that it handles.