We've all been there. " The air should clear, right? Except it doesn't. In fact, somehow things feel worse. The tension gets ...

Nobody likes receiving a lazy, thoughtless apology. If you want to be sincere and heartfelt, a basic "I'm sorry" won't cut it, according to Beth Polin, a professor of management at Eastern Kentucky ...

I’ve never gotten too hung up on apologies. After all, I’ve always felt actions speak louder than words. As nice as it may be to hear those two special words -- “I’m sorry” -- ultimately, they’re just ...

We all have relationships with other human beings. And with relationships of any kind, friction is virtually unavoidable. We misunderstand. We make mistakes. We misspeak. We get "hangry." We react ...

The issue of terrible apologies is a widely accepted truth, and it's a sentiment that resonates with anyone who has been on the receiving end of one. However, poorly crafted public apologies, riddled ...

When a government commits a wrongdoing, how can it atone and mend relationships with the people harmed? The researchers asked 164 Australian participants to read about a scenario (adapted from real ...

Not every apology leaves both parties feeling better. An apology can be offered without sincerity, simply to get out of a predicament. Or the wording of the apology simply lets the person off the hook ...

Sometimes a fake apology can be quite obvious. At other times, it can be more subtle. Source: ajr_images/Getty How many times have you seen politicians, business leaders, or celebrities issue ...