Keeping up with rapid technology advancements and maintaining relevant skills has never been more difficult. Since the pandemic hit in early 2020, organizations have doubled down on digitization, data ...

Data fuels a customer retention program. Customer data collected from various touchpoints is key to deciphering customer behavior and implementing effective retention strategies by improving customer ...

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There is often a discernable difference between the current stage of a hospital’s analytics maturity and where the organization desires to be on the maturity curve. While the concept of analytics is ...

South Australia’s Department for Education has been actively using a wealth of operational and education-related data for more than a decade. Its System Performance division – which houses the ...

A recent survey of state and local government IT leaders indicates they need workforce training, better data management and more funding to succeed with analytics. Phil Goldstein is a former web ...